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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of rian pena-hamann

rian pena-hamann

August 29, 2024

5  out of  5
rating by rian pena-hamann
"I recently switched companies and had the pleasure of working with Tye! He was attentive, patient and knowledgeable. I highly recommend this office :)"
We responded:
"Thank you Rian! Your business is much appreciated. Also thank you for highlighting Tye. He is a great professional and cares so much about our insurance customers. "
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Nick Layton

July 6, 2024

5  out of  5
rating by Nick Layton
"As first time home owners we had a great experience! We had the pleasure of working with Rebecca, who was friendly, helpful, & overall great to work with. We would definitely recommend Paul Finch - State Farm to our friends & family."
We responded:
"Congratulations Nick and Hailee on your new home! And thank you for the wonderful feedback on Rebecca. She is great. We love helping with your insurance. "
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Maxwell Bixman

June 20, 2024

5  out of  5
rating by Maxwell Bixman
"Probably the easiest and nicest customer service I’ve ever had. It was simple and straightforward with just a few questions, I was on my way to safer driving. Highly recommend!"
We responded:
"Thank you for the wonderful review! We appreciate your recommendation and insurance business. "
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Tammi Crowley

June 16, 2024

5  out of  5
rating by Tammi Crowley
"We have been with State Farm for years. Needed to make a few changes to our policy. Went in and spoke with Tye. It’s so nice to speak with someone who’s so knowledgeable in what they do and you get results! Thank you again Tye! Ben & Tammi"
We responded:
"Thank you Tammi and Ben. We appreciate your loyalty to State Farm and having us serve your insurance needs in our Bend office. And thanks for highlighting Tye’s great service! "
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Stacey Sabin

May 28, 2024

5  out of  5
rating by Stacey Sabin
"I am very please with the service we received from Rebecca on the purchase of our boat. We bought it on a Friday, late afternoon, and wanted to take it out of town the next day. I sent in the information after hours on Friday and even some on Saturday. She finished the policy on Saturday!!! Thank you so much for going the extra mile for us."
We responded:
"TY Stacey. Have a wonderful time on your new boat! Glad we could help get you on the water quickly. Rebecca is an amazing insurance goddess. 😀"
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Lee Nichols

May 1, 2024

5  out of  5
rating by Lee Nichols
"Tye was tremendous as I transferred my insurance from out of state. He's friendly and meticulous, and made sure it was seamless with my previous State Farm agents office. Really happy how it went and the service!"
We responded:
"Thank you Lee. We love helping State Farm insurance customers who move to beautiful Central Oregon and want a local agent with an awesome team like Tye! "
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Shauna

April 5, 2024

5  out of  5
rating by Shauna
"Thank you Tye so much for the wonderful welcome back to State Farm. You were right on top of getting back to me and communicating with me over emails and phone calls. I received an additional call a week later to say I am saving even more money!!! Thank you Tye, you have been great to work with!! Glad I reached out to your office Paul Finch!"
We responded:
"Thank you for the wonderful feedback on the office and Tye. He is so on top of everything insurance. 😄 Glad we were able to provide you savings and welcome you back to State Farm!"
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Marcus M

February 29, 2024

5  out of  5
rating by Marcus M
"I've been with this company for around a decade. They offer better rates than other insurances claiming they have the lowest rates(I've called and checked) flexibility to pause insurance on seasonal vehicles is great. Paul Finch has always responded to me in a timely manner. Until I get 25,000 to self insure this will be my company. Thanks state farm."
We responded:
"Thank you Marcus. Loved your comments on pricing, value and service. We appreciate your insurance business and the opportunity to serve!"
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markelle felt

January 19, 2024

5  out of  5
rating by markelle felt
"Tye Leahy was awesome to work with! Definitely recommend him to anyone in this area. Very responsive and was able to smoothly set up renters + car insurance with me. Thanks Tye!"
We responded:
"Thank you for the review and for your business. Much appreciated. Also for highlighting Tye and his great work!"
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Chad Harmon

January 17, 2024

5  out of  5
rating by Chad Harmon
"I had a great and streamlined experience with Tye. He was able to get me quotes within the hour after my home insurance with Travelers increased exponentially. The quotes we received were much lower with far superior coverage. Everything was done within the day and I greatly appreciate the efficiency. I highly recommend giving them an opportunity to see if they can provide a substantial improvement in your insurance needs. Thanks Tye!"
We responded:
"Thank you for your business and for highlighting Tye’s great work. State Farm is helping a lot of new people in this increasingly challenging insurance market. We welcome the opportunity to assist. And thanks for the awesome review! "
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Tom Squire

January 4, 2024

5  out of  5
rating by Tom Squire
"The whole team is super helpful! Highly recommend!"
We responded:
"Thank you for your business and review Tom! Your Bend Oregon insurance team loves helping our community with their insurance needs!"
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Catherine Daniels-Landeros

December 1, 2023

5  out of  5
rating by Catherine Daniels-Landeros
"I highly recommend the State Farm team in the Bend, OR office. I've been working with agent Tye Leahy and he has provided excellent follow up and communication regarding my new home and auto insurance policies. My previous homeowner's insurance company ended coverage in the area and so I needed to find a new policy quick. State Farm offered coverage at a fair price - a relief. Tye made the process, including packaging w/my auto insurance plan w/an out-of-state vehicle, smooth. He answered all of my questions from the beginning with no pressure or obligation to buy - just the information I needed to make the best decision for my needs. Highly recommend."
We responded:
"Thank you Catherine! So glad we could help with your home and auto insurance. Yes, Tye is great. 😀"
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Nicholas Freeman

November 30, 2023

5  out of  5
rating by Nicholas Freeman
"I checked out State Farm to see if they had better options than my previous insurance provider and I was blown away by how much more affordable it was. Tye was super friendly and helpful and I got exactly what I needed. He continues to be a reliable point of contact and my experience with State Farm has been nothing but positive. 5 stars all the way."
We responded:
"Love the review and thanks! Yes, Tye is the best. The experienced team loves winning over new customers. We appreciate your business!"
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Shane G

October 10, 2023

5  out of  5
rating by Shane G
"Great experience working with StateFarm and Tye who managed my insurance needs. He put thought into what was needed and came back with good recommendations."
We responded:
"Thank you for your feedback Shane. We appreciate it! "
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Dylan R

October 5, 2023

5  out of  5
rating by Dylan R
"This review is strictly in regards to the customer service and not the insurance rates (I was able to find a better deal). Nevertheless, I dealt with Ty and I found him to be very helpful and not pushy like some insurance agents. There was a question that he wasn't 100% sure about and so he did his research and called me back an hour later with the correct info. It was refreshing since my current insurance agent finds it difficult to return phone calls in a timely fashion. If their prices were a little lower, I would definitely use them."
We responded:
"Thank you Dylan for your feedback on our customer service. We work hard to be professional, responsive and helpful. We care about our customers and community. "
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Michael Kalberg

October 5, 2023

5  out of  5
rating by Michael Kalberg
"Both times setting up renters and vehicle insurance, Tye has gone above and beyond to make sure I was getting the best plan for me. He was always clear with his information and made sure I understood everything. Thank you!"
We responded:
"Thank you Michael! Tye is the best. We love the feedback and appreciate your business. "
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Katlyn Caputo

October 5, 2023

5  out of  5
rating by Katlyn Caputo
"Tye at State Farm is the biggest help! He is always so kind and easy to work with. Always gets my issues done in a timely manner. So appreciate him!"
We responded:
"Much appreciated Katlyn! Thank you for the review highlighting Tye and for your business. "
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Trisha Jepsen

September 30, 2023

5  out of  5
rating by Trisha Jepsen
"These ppl were able to help me get the paper I needed and for my insurance to give me the money they owed me thank you ty"
We responded:
"Thank you Trisha! We love to be helpful and we love insurance. 😀Appreciate your review and business. "
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Miguel Mendoza

August 18, 2023

5  out of  5
rating by Miguel Mendoza
"I've recently switched from Allstate. The process was simple and fast. Karen saved me alot of $$$. If you want to save some money definitely give them call."
We responded:
"Thank you Miguel! Your business and review is much appreciated. "
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Laura Courville

August 3, 2023

5  out of  5
rating by Laura Courville
"Today, I found out my Progressive premium went up $300 for an non at fault incident. My husband looked at different insurance companies online, and he found State Farm. I went in promptly and met Karen. She was wonderful. She got me an amazing rate and all of the discounts she could saving me over $600. Thanks to her and State Farm, I do not feel overwhelmed by my bills. I am so relieved!! Thank you Karen!!"
We responded:
"Thank you for the wonderful review and for your business. We appreciate the opportunity to help with your insurance! "
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Michelle Manian

June 30, 2023

5  out of  5
rating by Michelle Manian
"I’ve been with State Farm for about 8 years, in two different states. I was with them when I first got my license, some 4 decades ago. Somewhere in between then, I was with a different company for 20 years. I hope to continue with State Farm for another few decades. It’s a solid company, and they provide top quality insurance. Their rates are competitive, and fair. If you need anything to do with your policy, anyone who answers the phone is great. I mainly interact with Karen, and she’s just wonderful. Thank you!"
We responded:
"Thank you Michelle. We are so glad to have you with State Farm and in our Bend office. We also appreciate your review and kind words. "
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Jonny2Bravo

June 30, 2023

5  out of  5
rating by Jonny2Bravo
"Fast, friendly service. They handled my special needs with ease. It’s been a pleasure."
We responded:
"Thank you for the comments! We appreciate your business. "
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Nick Zuzelski

June 13, 2023

5  out of  5
rating by Nick Zuzelski
"Been with a lot of State Farm offices in the past and this is by far the most friendly and helpful one I have been with!"
We responded:
"Thank you, Nick! We are grateful for your business and for the wonderful feedback. We love being your local go to office. "
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Franki .B

June 9, 2023

5  out of  5
rating by Franki .B
"I just took out a new policy with them, the price was fair, Tye was very personable, efficient and detail oriented. He seemed genuinely concerned that I get a policy I was happy and comfortable with. The policy went through smoothly and quickly and followup was very prompt. I have heard all good things about this office and judging by my first experience, optimistic that I will be able to stay with this office long term."
We responded:
"Franki - We are excited to have you in our office. Thank you for the review and for recognizing Tye’s professionalism. Much appreciated!"
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Emma

June 9, 2023

5  out of  5
rating by Emma
"Tye provides super fast and friendly service. I would definitely recommend!"
We responded:
"Thank you Emma. We appreciate your business and love your recommendation! Tye is great. 😀"