Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyler Devore

Kyler Devore

February 4, 2025

5  out of  5
rating by Kyler Devore
"Very fast and friendly customer service! Kimber was able to help me get all my questions answered and was very knowledge. Thank you guy! You guys rock!"
We responded:
"Thank you Kyler! Yes, Kimber and the team do rock! 😀 We appreciate your business."
Profile photo of Darla Delozier

Darla Delozier

January 28, 2025

5  out of  5
rating by Darla Delozier
"The Paul Finch office staff is extremely knowledgeable and accommodating. Tye is always willing to help me with any questions or issues I run into. Always a positive experience with this team!"
We responded:
"Thank you Darla for sharing the love for the team. Tye and the whole crew go the extra mile to help our community with their insurance needs. "
Profile photo of Courtney Carskadon

Courtney Carskadon

January 28, 2025

5  out of  5
rating by Courtney Carskadon
"Tye has a knack for building custom policies that give us peace of mind. Great office, attention to detail, timely communication. Would absolutely recommend for home&auto coverage!"
We responded:
"Thank you Courtney! So nice of you to highlight Tye’s knowledge and effort. He is great! "
Profile photo of Tyler Carskadon

Tyler Carskadon

January 28, 2025

5  out of  5
rating by Tyler Carskadon
"Paul and his team are true professionals. Tye is a key account manager and always delivers prompt communication. This team is a great service to the Central Oregon community!"
We responded:
"Thank you Tyler! Appreciate you highlighting the team’s professionalism and prompt service. We love helping Central Oregon with their insurance needs. "
Profile photo of Austin Howard

Austin Howard

January 23, 2025

5  out of  5
rating by Austin Howard
"I recently switched to Paul Finch’s State Farm Office and I couldn't be happier with my decision! From the moment I reached out for a quote, their customer service team was friendly, knowledgeable, and incredibly helpful. Adam took the time to explain my options in detail and helped me find a policy that perfectly fits my needs and budget. Anytime I had a question or needed clarification, they were quick to respond, making the entire process smooth and stress-free. Overall, I highly recommend Paul Finch’s State Farm Office for anyone looking for insurance coverage and exceptional customer service. They truly go above and beyond for their clients!"
We responded:
"Thank you for the great review and recommendation Austin! We appreciate your business. And thanks for highlighting Adam’s attention to detail and great service. We take pride in being as helpful and responsive as possible to our customers. "
Profile photo of Bradley Carpenter

Bradley Carpenter

January 14, 2025

5  out of  5
rating by Bradley Carpenter
"Amazing Service! Just moved back from out of state and Kimber was extremely helpful in getting my new plan figured out. She was able to shave lots of money off of my premium and was super sweet. 10/10 recommend :)"
We responded:
"Thank you Bradley! We appreciate your business and love the review highlighting Kimber’s helpful service. She is great. "
Profile photo of Dar

Dar

December 30, 2024

5  out of  5
rating by Dar
"I like the folks who work here. They strive to fix any issues that come up."
We responded:
"Thank you for the wonderful review. Very much appreciated! We have a great insurance team who loves helping our Central Oregon community. "
Profile photo of Haley M

Haley M

December 9, 2024

5  out of  5
rating by Haley M
"Let me first start off by saying I love State Farm. Rebecca and Ty have been absolutely wonderful to work with. I use this office for Car insurance, as well as business insurance. I fly drones for a living. Often times I fly at racetrack. Each of those tracks require their own specific COI, some of the tracks have been tricky to work with in their verbiage, and Rebecca has been so diligent, and helpful with some more challenging requests. If you’re in Bend and needing insurance for your car, business, work, home, ect.. please look into Paul Finche’s office. They are incredible to work with!!"
We responded:
"Thank you Haley! We appreciate you and the opportunity to assist with your insurance. Thanks for highlighting Rebecca and Tye’s great work. We love our team. "
Profile photo of rian pena-hamann

rian pena-hamann

August 29, 2024

5  out of  5
rating by rian pena-hamann
"I recently switched companies and had the pleasure of working with Tye! He was attentive, patient and knowledgeable. I highly recommend this office :)"
We responded:
"Thank you Rian! Your business is much appreciated. Also thank you for highlighting Tye. He is a great professional and cares so much about our insurance customers. "
Profile photo of Nick Layton

Nick Layton

July 6, 2024

5  out of  5
rating by Nick Layton
"As first time home owners we had a great experience! We had the pleasure of working with Rebecca, who was friendly, helpful, & overall great to work with. We would definitely recommend Paul Finch - State Farm to our friends & family."
We responded:
"Congratulations Nick and Hailee on your new home! And thank you for the wonderful feedback on Rebecca. She is great. We love helping with your insurance. "
Profile photo of Maxwell Bixman

Maxwell Bixman

June 20, 2024

5  out of  5
rating by Maxwell Bixman
"Probably the easiest and nicest customer service I’ve ever had. It was simple and straightforward with just a few questions, I was on my way to safer driving. Highly recommend!"
We responded:
"Thank you for the wonderful review! We appreciate your recommendation and insurance business. "
Profile photo of Tammi Crowley

Tammi Crowley

June 16, 2024

5  out of  5
rating by Tammi Crowley
"We have been with State Farm for years. Needed to make a few changes to our policy. Went in and spoke with Tye. It’s so nice to speak with someone who’s so knowledgeable in what they do and you get results! Thank you again Tye! Ben & Tammi"
We responded:
"Thank you Tammi and Ben. We appreciate your loyalty to State Farm and having us serve your insurance needs in our Bend office. And thanks for highlighting Tye’s great service! "
Profile photo of Stacey Sabin

Stacey Sabin

May 28, 2024

5  out of  5
rating by Stacey Sabin
"I am very please with the service we received from Rebecca on the purchase of our boat. We bought it on a Friday, late afternoon, and wanted to take it out of town the next day. I sent in the information after hours on Friday and even some on Saturday. She finished the policy on Saturday!!! Thank you so much for going the extra mile for us."
We responded:
"TY Stacey. Have a wonderful time on your new boat! Glad we could help get you on the water quickly. Rebecca is an amazing insurance goddess. 😀"
Profile photo of Lee Nichols

Lee Nichols

May 1, 2024

5  out of  5
rating by Lee Nichols
"Tye was tremendous as I transferred my insurance from out of state. He's friendly and meticulous, and made sure it was seamless with my previous State Farm agents office. Really happy how it went and the service!"
We responded:
"Thank you Lee. We love helping State Farm insurance customers who move to beautiful Central Oregon and want a local agent with an awesome team like Tye! "
Profile photo of Shauna

Shauna

April 5, 2024

5  out of  5
rating by Shauna
"Thank you Tye so much for the wonderful welcome back to State Farm. You were right on top of getting back to me and communicating with me over emails and phone calls. I received an additional call a week later to say I am saving even more money!!! Thank you Tye, you have been great to work with!! Glad I reached out to your office Paul Finch!"
We responded:
"Thank you for the wonderful feedback on the office and Tye. He is so on top of everything insurance. 😄 Glad we were able to provide you savings and welcome you back to State Farm!"
Profile photo of Marcus M

Marcus M

February 29, 2024

5  out of  5
rating by Marcus M
"I've been with this company for around a decade. They offer better rates than other insurances claiming they have the lowest rates(I've called and checked) flexibility to pause insurance on seasonal vehicles is great. Paul Finch has always responded to me in a timely manner. Until I get 25,000 to self insure this will be my company. Thanks state farm."
We responded:
"Thank you Marcus. Loved your comments on pricing, value and service. We appreciate your insurance business and the opportunity to serve!"
Profile photo of markelle felt

markelle felt

January 19, 2024

5  out of  5
rating by markelle felt
"Tye Leahy was awesome to work with! Definitely recommend him to anyone in this area. Very responsive and was able to smoothly set up renters + car insurance with me. Thanks Tye!"
We responded:
"Thank you for the review and for your business. Much appreciated. Also for highlighting Tye and his great work!"
Profile photo of Chad Harmon

Chad Harmon

January 17, 2024

5  out of  5
rating by Chad Harmon
"I had a great and streamlined experience with Tye. He was able to get me quotes within the hour after my home insurance with Travelers increased exponentially. The quotes we received were much lower with far superior coverage. Everything was done within the day and I greatly appreciate the efficiency. I highly recommend giving them an opportunity to see if they can provide a substantial improvement in your insurance needs. Thanks Tye!"
We responded:
"Thank you for your business and for highlighting Tye’s great work. State Farm is helping a lot of new people in this increasingly challenging insurance market. We welcome the opportunity to assist. And thanks for the awesome review! "
Profile photo of Tom Squire

Tom Squire

January 4, 2024

5  out of  5
rating by Tom Squire
"The whole team is super helpful! Highly recommend!"
We responded:
"Thank you for your business and review Tom! Your Bend Oregon insurance team loves helping our community with their insurance needs!"
Profile photo of Catherine Daniels-Landeros

Catherine Daniels-Landeros

December 1, 2023

5  out of  5
rating by Catherine Daniels-Landeros
"I highly recommend the State Farm team in the Bend, OR office. I've been working with agent Tye Leahy and he has provided excellent follow up and communication regarding my new home and auto insurance policies. My previous homeowner's insurance company ended coverage in the area and so I needed to find a new policy quick. State Farm offered coverage at a fair price - a relief. Tye made the process, including packaging w/my auto insurance plan w/an out-of-state vehicle, smooth. He answered all of my questions from the beginning with no pressure or obligation to buy - just the information I needed to make the best decision for my needs. Highly recommend."
We responded:
"Thank you Catherine! So glad we could help with your home and auto insurance. Yes, Tye is great. 😀"
Profile photo of Nicholas Freeman

Nicholas Freeman

November 30, 2023

5  out of  5
rating by Nicholas Freeman
"I checked out State Farm to see if they had better options than my previous insurance provider and I was blown away by how much more affordable it was. Tye was super friendly and helpful and I got exactly what I needed. He continues to be a reliable point of contact and my experience with State Farm has been nothing but positive. 5 stars all the way."
We responded:
"Love the review and thanks! Yes, Tye is the best. The experienced team loves winning over new customers. We appreciate your business!"
Profile photo of Shane G

Shane G

October 10, 2023

5  out of  5
rating by Shane G
"Great experience working with StateFarm and Tye who managed my insurance needs. He put thought into what was needed and came back with good recommendations."
We responded:
"Thank you for your feedback Shane. We appreciate it! "
Profile photo of Dylan R

Dylan R

October 5, 2023

5  out of  5
rating by Dylan R
"This review is strictly in regards to the customer service and not the insurance rates (I was able to find a better deal). Nevertheless, I dealt with Ty and I found him to be very helpful and not pushy like some insurance agents. There was a question that he wasn't 100% sure about and so he did his research and called me back an hour later with the correct info. It was refreshing since my current insurance agent finds it difficult to return phone calls in a timely fashion. If their prices were a little lower, I would definitely use them."
We responded:
"Thank you Dylan for your feedback on our customer service. We work hard to be professional, responsive and helpful. We care about our customers and community. "
Profile photo of Michael Kalberg

Michael Kalberg

October 5, 2023

5  out of  5
rating by Michael Kalberg
"Both times setting up renters and vehicle insurance, Tye has gone above and beyond to make sure I was getting the best plan for me. He was always clear with his information and made sure I understood everything. Thank you!"
We responded:
"Thank you Michael! Tye is the best. We love the feedback and appreciate your business. "
Profile photo of Katlyn Caputo

Katlyn Caputo

October 5, 2023

5  out of  5
rating by Katlyn Caputo
"Tye at State Farm is the biggest help! He is always so kind and easy to work with. Always gets my issues done in a timely manner. So appreciate him!"
We responded:
"Much appreciated Katlyn! Thank you for the review highlighting Tye and for your business. "